Privacy policy
SetApartClo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SetApartClo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/djs0at-ey/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/djs0at-ey/privacy_policy).
OUR COMMITMENT: WE DO NOT SELL, RENT, OR SHARE YOUR INFORMATION
We do not sell, rent, or share your personal information — including your mobile phone number, mobile opt-in information, and SMS consent data — with third parties or affiliates for advertising, marketing, or promotional purposes.
Mobile information, mobile opt-in data, and SMS consent are never shared with any third party or affiliate for marketing or promotional purposes under any circumstances. This information may be disclosed only to service providers and subcontractors who perform services on our behalf to operate our messaging program, such as message delivery platforms, and those parties are contractually prohibited from using it for any other purpose.
We do not sell personal information as that term is defined under applicable privacy laws, and we do not share personal information for cross-context behavioral advertising or targeted advertising purposes.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, mobile phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry or replying to one of our text messages.
- Mobile messaging information including your mobile phone number, your consent to receive messages from us, your message and delivery history, and your opt-in and opt-out status.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, sign up for our email or mobile messaging programs, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you. This may include using your personal information to better tailor and improve the Services.
Direct Marketing. We use your contact details to send you marketing and promotional communications directly from us by email, text message, or postal mail, where you have provided the consent required by applicable law. You may opt out of these communications at any time as described in the "Your Rights and Choices" section below. We do not provide your personal information to third parties so that they may market their own products or services to you.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, to protect public safety, and to secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
HOW WE DISCLOSE PERSONAL INFORMATION
We disclose personal information only in the limited circumstances described below, and never in exchange for money or other valuable consideration.
To service providers acting on our behalf. We disclose personal information to Shopify, vendors, and other service providers who perform services for us (for example, IT management, payment processing, data analytics, customer support, cloud storage, email and SMS delivery, fulfillment and shipping). These parties process personal information only on our instructions and are contractually prohibited from using it for their own purposes, including their own marketing or advertising.
At your direction or with your consent. We disclose personal information where you direct, request, or otherwise consent to the disclosure, such as to ship you products or through your use of social media widgets or login integrations.
Within our corporate group. We may disclose personal information to our affiliates or otherwise within our corporate group, subject to this Privacy Policy.
For legal and business transaction reasons. We may disclose personal information in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
We do not disclose personal information to third parties for those third parties' own advertising or marketing purposes. We do not disclose mobile phone numbers, mobile opt-in information, or SMS consent data to any third party or affiliate for marketing or promotional purposes.
MOBILE MESSAGING PROGRAM (SMS, MMS AND RCS)
If you opt in to our mobile messaging program, we collect your mobile phone number, your consent record, and your message and delivery history in order to operate that program.
- We use this information only to send you the messages you signed up to receive, to respond to your replies, to honor your opt-out requests, and to maintain records of consent as required by law.
- We do not sell, rent, or share your mobile phone number, mobile opt-in information, or SMS consent data with any third party or affiliate for marketing or promotional purposes.
- We disclose this information only to service providers who deliver messages on our behalf, and only for that purpose.
- You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
- Message frequency varies. Message and data rates may apply.
- Full terms are available in our Mobile Messaging Terms of Service.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate the Services, remember your preferences, keep your cart, secure your session, and understand how the Services are used. Where required by applicable law, we obtain your consent before setting non-essential cookies, and you may withdraw that consent at any time through the cookie preferences control on our website. You can also manage cookies through your browser settings. For more detail, see our Cookies Policy.
We honor the Global Privacy Control (GPC) opt-out preference signal. If you visit our website with GPC enabled, we will treat it as a request to opt out of any sale or sharing of personal information for the device and browser you are using. Other than the Global Privacy Control, we do not respond to other "Do Not Track" signals that may be sent from your web browser or device.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as service providers that may be located in countries other than where you reside, in order to provide and improve the Services for you. In these circumstances, Shopify processes personal information as our service provider and is responsible for responding to requests to exercise rights over personal information it processes for its own purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/consumer-privacy-policy, or the Shopify Privacy Portal at https://privacy.shopify.com/en.
THIRD PARTY WEBSITES AND LINKS
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. Our mobile messaging program is available only to individuals 18 years of age or older. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies. Records of mobile messaging consent and opt-out requests are retained for as long as required by applicable law.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing. We do not sell personal information or share it for cross-context behavioral advertising or targeted advertising purposes. Because we do not engage in these activities, there is no sale or sharing for you to opt out of. If this changes, we will update this Privacy Policy and provide a mechanism to exercise this right before any such activity begins.
Managing Email Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
Managing Mobile Messaging Preferences. You may opt out of our mobile messaging program at any time by replying STOP to any message you receive from us. You will receive one confirmation message and no further messages from that program.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
COMPLAINTS
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.
INTERNATIONAL TRANSFERS
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
support@setapartclo.store